This research aims to analyze Brand Awareness and Perceive Quality in Mandarin Course Usage Decision: A Loyalty Perspective at Xin Miao Language Centre. This research is a quantitative study of a population of users of Mandarin language course services at the Xin Miao Chinese Language Center Chinese Language Education Institute, with 100 respondents as users of course services. The analysis technique used is structural equation models (SEM) using the IBM SPSS Amos 24 application. The results of this research show a positive and significant influence between brand awareness and service use decisions, perceived quality on service use decisions, brand awareness on loyalty, and brand awareness and perceived quality influences purchasing decisions directly through loyalty.
Brand Awareness; Perceive Quality; Loyalty
International Journal of Trend in Scientific Research and Development - IJTSRD having
online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International
Journal which provides rapid publication of your research articles and aims to promote
the theory and practice along with knowledge sharing between researchers, developers,
engineers, students, and practitioners working in and around the world in many areas
like Sciences, Technology, Innovation, Engineering, Agriculture, Management and
many more and it is recommended by all Universities, review articles and short communications
in all subjects. IJTSRD running an International Journal who are proving quality
publication of peer reviewed and refereed international journals from diverse fields
that emphasizes new research, development and their applications. IJTSRD provides
an online access to exchange your research work, technical notes & surveying results
among professionals throughout the world in e-journals. IJTSRD is a fastest growing
and dynamic professional organization. The aim of this organization is to provide
access not only to world class research resources, but through its professionals
aim to bring in a significant transformation in the real of open access journals
and online publishing.